A common theme among direct sales leaders is their surprise as it relates to the lack of courtesy from some of their downline members.
It's almost a tongue and cheek joke that you know when you're a Director or Manager because some days it seems the more you mentor and help your team, the more discourteous people you come in contact with.
Certainly and fortunately, there are plenty of team members who are very polite, appreciative and grateful for the help you give them in building their team.
Don't let the rude ones steal your joy.
It's been said time and time again that we should give unconditionally.
Whether it's giving information or giving team incentives or giving compliments we should give because we want to and not because we want something in return.
We should give without expecting anything in return.
This is a key point to keep in mind when the ungrateful ones don't acknowledge you in any fashion.
I agree with statement giving without expecting anything in return; at least I agree with most of that concept.
It generally makes me happy to be a giver and not a receiver.
It brings me as much joy to be able to give as it does when I receive.
But I do not give without expecting anything in return.
I have expectations when I give someone something - whether it's encouragement, a compliment, my time, or some tangible tool to help team members' businesses.
I expect courtesy in return.
And you should to.
There is nothing wrong with expecting your team members to be courtesy.
This doesn't mean they should throw you a parade or lick your shoes.
But even a simple "Thanks" would be sufficient.
By definition, courtesy is a behavior marked by polished manners or respect for others; a respectful act or expression.
Why wouldn't someone expect that? Yet it amazes me how many senior ranking direct sales directors and managers don't expect their team members to be courteous.
Of course expecting one to be courteous doesn't guarantee they will be, but to expect anything less is mediocrity at best.
I cringe whenever I hear "I don't expect anything in return.
" Really? Then that is likely exactly what you will get - nothing.
We have no problem telling our gal pals to get rid of the boyfriend who we don't think is worthy of her time and attention.
We tell her that she deserves better; we tell her not to tolerate his disrespecting her.
Great advice, yes? Then why would you not expect the same respect from your team members? Don't misunderstand - I am not saying you should demand courtesy.
Demanding anything rarely works to anyone's advantage.
But to expect courtesy should be a given.
For example - I have heard on more than a few occasions how some Directors send surprise tokens of appreciation to team members who show initiative or who put in great efforts.
It's usually nothing large scale - maybe a pack of recruiting brochures or follow up post cards - just something small to acknowledge their recruit's hard work.
Rarely do these leaders even get a thank you.
Sure, they get acknowledgements and thank yous on occasion - some consultants do understand the meaning of courtesy, but that is more an exception, not the norm.
In this regard, the givers don't feel recipients are indebted to them for anything; that is in no way these leaders' attitude.
But how difficult is it to send a one or two word email? Expect courtesy; and don't feel guilty to doing so.
"No one is too big to be courteous, but some are too little" - Ralph Waldo Emerson